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SunSetter Privacy and Security Statement
SunSetter Products knows that you care how
information about you is used and shared, and we appreciate your
trust that we will do so carefully and sensibly. This notice
describes our privacy policy. By visiting the
sunsetterflagpole.com web site, you are accepting the practices
described in this Privacy Notice.
What personal information about you does SunSetter Products
gather?
The information we learn from you helps us communicate to you
about our products or special offers, personalize and
continually improve your shopping experience with SunSetter.
Here are the types of information we gather:
- Information you give us: We receive
and store any information you enter on our web site or give
us in any other way (by phone, by mail, by fax, by e-mail,
etc.). For example, we collect your name and mailing
address, you e-mail address, and your phone number. We also collect financial information like credit card number, if you make purchase from us. We use the information that you provide for
such purposes as responding to your requests, customizing
future shopping interaction for you, and communicating with
you.
- Automatic information: We
receive and store certain types of information whenever you
interact with us through our Web site. For example, like
many Web sites, we use "cookies", and we obtain certain
types of information when your Web browser accesses
sunsetterflagpole.com. Examples of information we collect
and analyze include the Internet Protocol (IP) address used
to connect your computer to the Internet;
browser type and version; operating system and platform; the
full Uniform Resource Locators (URL) click stream to,
through, and from our Web site, including date and time;
cookie number; products you view or search for.
- Information from other sources: For
reasons such as improving personalization of our product
offering, we might receive information about you from other
sources and add it to our database. We also sometimes
receive updated delivery and mailing/e-mail address
information from our shippers or other sources so that we
can correct our records and deliver your next purchase or
communicate more easily.
What about Cookies?
Cookies are alphanumeric identifiers that we
transfer to your computer’s hard drive through your Web browser
to enable our systems to recognize your browser and to provide
features such as personalization and storage of information you
already gave us between visits. This interim storage will
relieve you from re-entering personal data and preferences in
future visits.
The "HELP" portion of the toolbar on most browsers will tell you
how to prevent your browser from accepting new cookies, how to
have the browser notify you when you receive a new cookie, or
how to disable cookies altogether. However, cookies allow you to
take full advantage of some of sunsetterflagpole.com ordering
features, and we recommend that you leave them turned on.
How secure is information about me?
- We work to protect the security of your information during transmission by
using Secure Sockets Layer (SSL), which encrypts information you input.
How Does Encryption Work?
Encryption is based on a key that has two different parts. The
public part and the private part. The public part of the key is distributed to
those you want to communicate with. The private part is for the recipient's use
only.
When you send personal information to sunsetter.com, you use SunSetter's
public key to encrypt your personal information. That means, if at any point
during the transmission your information is intercepted, it is scrambled and
very difficult to decrypt. Once SunSetter receives your encrypted personal
information, we use the private part of our key to decode it.
- We reveal only the last four digits of your credit card numbers when
confirming an order. Of course, we transmit the entire credit card number to the
appropriate credit card company during order processing.
How does SunSetter Products use or share
the information we collect?
SunSetter Products is not in the business of selling consumer
information to others. We share and use the information we
collect only in order to service you better as described below:
- Postal mail communications: We use
postal mail to advise you about special discounts available,
or product information. We share your name and address
information with mailing houses that send on our behalf the
information to you. These companies may not use your information for other purposes. If you wish not to receive periodical
information from us, please let us know by sending us a
message via e-mail or postal mail, or by calling us toll
free at 1-800-876-2340.
- E-mail communications: We use
e-mail to communicate with you in a quicker and more
efficient way, advising you about special discounts
available, new products, responding to your questions or to
confirm your orders or shipments to you. We share your
e-mail address with companies that send these e-mail
messages to you on our behalf. These companies may not use your information for other purposes. If you do not want to receive e-mail or other
mail from us, please let us know by sending us a message via
e-mail or postal mail, or by calling us toll free at
1-800-876-2340.
- Phone Communications: We might use
the phone to communicate with you, advising you about
special discounts available, verifying incomplete orders or
responding to your questions, in compliance with the
Telephone Consumer Protection Act. We might contact you by
phone if you have previously contacted us to request
information about our products and special offers, or if you
unsuccessfully attempted to place an order on our website.
If you do not want to receive phone calls from us, please
let us know by sending us a message via e-mail or postal
mail, or by calling us toll free at 1-800-876-2340.
- Agents: We employ other companies
or individuals to perform functions on our behalf. Examples
include fulfilling information request, fulfilling orders,
delivering packages, removing duplicate information from our
database, analyzing data, providing marketing assistance,
processing credit card payments, and providing customer
service. They have access to personal information needed to
perform their functions, but may not use if for other
purposes.
- Business transfers: As we continue
to develop our business, we might sell or buy assets. In
such transactions, consumer information generally is one of
the transferred business assets. Also, in the unlikely event
that SunSetter Products Limited Partnership, or
substantially all of its assets are acquired, consumer
information will of course be one on the transferred assets.
- Protection of SunSetter Products and
Others: We release account or other personal information
when we believe release is appropriate to comply with law;
or protect the rights, property, or safety of SunSetter
Products, our customers, or others. This includes exchanging
information with other companies and organizations for fraud
protection, payment collection and credit risk reduction.
What choices do I have?
- You can always choose not to provide
information, even though it might be needed to make a
purchase, or to take advantage of periodical offers and new
product information.
- If you do not want to receive e-mail or
other mail from us, please let us know by sending us a
message via e-mail or postal mail, or by calling us toll
free at 1-800-876-2340.
- This Privacy Notice will always govern
your interaction with SunSetter Products. It is your
responsibility to review it for changes.
- The "HELP" portion of the toolbar on most
browsers will tell you how to prevent your browser from
accepting new cookies, how to have the browser notify you
when you receive a new cookie, or how to disable cookies
altogether. However, you will not be able to order online if
you do not use cookies.
Notices, and Revisions
If you choose to visit sunsetterflagpole.com,
your visit and any dispute over privacy is subject to this
Notice, including limitation on damages, arbitration of
disputes, and application of the law of the state of
Massachusetts. If you have any concern about privacy at
SunSetter Products, please send us a thorough description to
EmailUs, and we
will try to resolve it. Our business changes constantly. This
Notice will change also, and use of information that we gather
now is subject to the Privacy Notice in effect at the time of
use. You should check our web site frequently to see recent
changes.
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